{"id":625,"date":"2018-03-07T09:27:02","date_gmt":"2018-03-07T09:27:02","guid":{"rendered":""},"modified":"2020-06-01T11:00:00","modified_gmt":"2020-06-01T11:00:00","slug":"client-care","status":"publish","type":"post","link":"https:\/\/www.lawteacher.net\/law-help\/lpc\/client-care.php","title":{"rendered":"Client Care | LPC Help"},"content":{"rendered":"<p><strong>6.3 Client Care<\/strong><\/p>\n<p>Our experts have prepared these LPC notes on matters of client care for you. If you would like one of our LPC-qualified experts to prepare a fully custom essay or an LPC coursework assignment for you, <a href=\"\/order\/\">click here<\/a> to place your order. Our LPC-qualified team can also draft clauses and contracts for you.<\/p>\n<p>Under Rule 2 of the Solicitor&#8217;s Code of Conduct 2007, various matters are required to be explained to the client during the initial stages of the retainer.<\/p>\n<p>Rule 2.02 relates to client care and states that a solicitor is required to:<\/p>\n<p>(1)<\/p>\n<ul>\n<li>identify clearly the client&#8217;s objectives in relation to the work to be done for the client;<\/li>\n<li>give the client a clear explanation of the issues involved and the options available to the client;<\/li>\n<li>agree with the client the next steps to be taken; and<\/li>\n<li>keep the client informed of progress, unless otherwise agreed.<\/li>\n<\/ul>\n<p>(2) You must, both at the outset and, as necessary, during the course of the matter:<\/p>\n<ul>\n<li>agree an appropriate level of service;<\/li>\n<li>explain your responsibilities;<\/li>\n<li>explain the client&#8217;s responsibilities;<\/li>\n<li>ensure that the client is given, in writing, the name and status of the person dealing with the matter and the name of the person responsible for its overall supervision; and<\/li>\n<li>explain any limitations or conditions resulting from your relationship with a third party (for example a funder, fee sharer or introducer) which affect the steps you can take on the client&#8217;s behalf.<\/li>\n<\/ul>\n<p>Under Rule 2.02 (3) if a solicitor can demonstrate that it was inappropriate in the circumstances to meet some or all of these requirements, then they will not breach Rule 2.02.<\/p>\n<p>Under Rule 2.03, discussed in &#8216;<a href=\"costs.php\">costs information to the client<\/a>&#8216;, a solicitor is required to provide certain costs information to the client. This should be done at the start of the case so that the client is aware of the likely overall costs of the case and the fact that even if a costs order is obtained, some litigation costs may ultimately be irrecoverable.<\/p>\n<h3>Also in this section:<\/h3>\n<div class=\"list-group mb-3\">\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"client-menu.php\">6. First Client Meeting <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"first-meeting.php\">6.1 First Client Meeting <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"taking-clients.php\">6.2 Taking on Clients <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"complaints.php\">6.4 Complaints Procedure <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"money-laundering.php\">6.5 Money Laundering Regulations <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"preliminary-steps.php\">6.6 Preliminary Steps <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<p>    <a class=\"list-group-item d-flex justify-content-between align-items-center\" href=\"meeting-format.php\">6.7 Format of the First Meeting <i class=\"fa fa-angle-right\"><\/i><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Matters of client care for consideration with new clients &#8211; LPC guide to civil litigation. Legal Practice Course revision notes.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[],"class_list":["post-625","post","type-post","status-publish","format-standard","hentry","category-law-helplpc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client Care | LPC Help | LawTeacher.net<\/title>\n<meta name=\"description\" content=\"Matters of client care for consideration with new clients - LPC guide to civil litigation. 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