{"id":6214,"date":"2018-03-07T09:26:54","date_gmt":"2018-03-07T09:26:54","guid":{"rendered":""},"modified":"2019-06-17T15:53:54","modified_gmt":"2019-06-17T15:53:54","slug":"attia-v-british-gas","status":"publish","type":"post","link":"https:\/\/www.lawteacher.net\/cases\/attia-v-british-gas.php","title":{"rendered":"Attia v British Gas"},"content":{"rendered":"

Attia v British Gas [1988] QB 304<\/strong><\/p>\n

NEGLIGENCE \u2013 PROPERTY DAMAGE \u2013 PSYCHIATRIC HARM<\/strong><\/p>\n

Facts<\/h3>\n

C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents suffered extensive damage, which C witnessed first-hand. The property claim against D was settled, as their breach of duty had plainly caused the damage C\u2019s house, however C also sued to recover damages for nervous shock, incurred as a result of witnessing her belongings. This claim as dismissed at first instance and C brought an appeal.<\/p>\n

Issues<\/h3>\n

This case raised two distinct issues, one factual and one a matter of policy. The factual question concerned whether, for the purposes of imposing a duty of care on D, it was reasonably foreseeable that the loft would catch fire. The second question, and the more important, concerned whether, in principle, damages were recoverable for recognised psychiatric harm where the harm in question was caused purely to property.<\/p>\n

Decision\/Outcome<\/h3>\n

The Court of Appeal found in favour of C, holding that, as a matter of principle, there was no doctrinal or policy reason to limit the recovery of damages to psychiatric harm arising as a result of damage to property. To limit such cases to personal injury would not be \u2018fair or convenient\u2019 ([1988] QB 304, per Bingham LJ), nor was such a limitation justifiable as a matter of policy; the only substantive policy reason to reject liability in such circumstances was the fear of opening the \u2018floodgates\u2019 to a raft of unmeritorious claims, which the Court dismissed as unfounded. The case was thus remitted to trial for determination of the foreseeability question.<\/p>\n","protected":false},"excerpt":{"rendered":"

C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[85],"class_list":["post-6214","post","type-post","status-publish","format-standard","hentry","category-cases","tag-uk-law"],"yoast_head":"\nAttia v British Gas | LawTeacher.net<\/title>\n<meta name=\"description\" content=\"C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lawteacher.net\/cases\/attia-v-british-gas.php\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attia v British Gas\" \/>\n<meta property=\"og:description\" content=\"C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lawteacher.net\/cases\/attia-v-british-gas.php\" \/>\n<meta property=\"og:site_name\" content=\"LawTeacher.net\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LawTeacherNet\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/LawTeacherNet\" \/>\n<meta property=\"article:published_time\" content=\"-0001-11-30T00:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.lawteacher.net\/wp-content\/uploads\/2025\/07\/LT-large-logo.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"LawTeacher\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@LawTeacherNet\" \/>\n<meta name=\"twitter:site\" content=\"@LawTeacherNet\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"LawTeacher\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"ScholarlyArticle\",\"@id\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php#article\",\"isPartOf\":{\"@id\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php\"},\"author\":{\"name\":\"LawTeacher\",\"@id\":\"https:\/\/wp.lawteacher.net\/#\/schema\/person\/b99962c073c877c4ab8ee3d2486cd56e\"},\"headline\":\"Attia v British Gas\",\"datePublished\":\"-0001-11-30T00:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php\"},\"wordCount\":284,\"publisher\":{\"@id\":\"https:\/\/wp.lawteacher.net\/#organization\"},\"keywords\":[\"UK Law\"],\"articleSection\":[\"Case Summaries\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php\",\"url\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php\",\"name\":\"Attia v British Gas | LawTeacher.net\",\"isPartOf\":{\"@id\":\"https:\/\/wp.lawteacher.net\/#website\"},\"datePublished\":\"-0001-11-30T00:00:00+00:00\",\"description\":\"C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents...\",\"breadcrumb\":{\"@id\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wp.lawteacher.net\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Attia v British Gas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wp.lawteacher.net\/#website\",\"url\":\"https:\/\/wp.lawteacher.net\/\",\"name\":\"Law Teacher\",\"description\":\"The Law Essay Professionals\",\"publisher\":{\"@id\":\"https:\/\/wp.lawteacher.net\/#organization\"},\"alternateName\":\"LawTeacher.net\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wp.lawteacher.net\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/wp.lawteacher.net\/#organization\",\"name\":\"Law Teacher\",\"alternateName\":\"LawTeacher.net\",\"url\":\"https:\/\/wp.lawteacher.net\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/wp.lawteacher.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.lawteacher.net\/wp-content\/uploads\/2025\/07\/LT-logo.jpg\",\"contentUrl\":\"https:\/\/www.lawteacher.net\/wp-content\/uploads\/2025\/07\/LT-logo.jpg\",\"width\":250,\"height\":250,\"caption\":\"Law Teacher\"},\"image\":{\"@id\":\"https:\/\/wp.lawteacher.net\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/LawTeacherNet\/\",\"https:\/\/x.com\/LawTeacherNet\",\"https:\/\/api.whatsapp.com\/send\/?phone=447723491966&text&type=phone_number&app_absent=0\"],\"description\":\"Law Teacher provides academic writing services for law students throughout the world.\",\"email\":\"contact@lawteacher.net\",\"telephone\":\"+44 115 966 7966\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"51\",\"maxValue\":\"200\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/wp.lawteacher.net\/#\/schema\/person\/b99962c073c877c4ab8ee3d2486cd56e\",\"name\":\"LawTeacher\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/wp.lawteacher.net\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/4fdfab0a9ef25209f111018ecc8a983e19e57c5066a9277217a119582ccbeed3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/4fdfab0a9ef25209f111018ecc8a983e19e57c5066a9277217a119582ccbeed3?s=96&d=mm&r=g\",\"caption\":\"LawTeacher\"},\"description\":\"LawTeacher.net is the UK's leading provider of academic legal support, offering both writing services and an extensive collection of law study resources for students in the UK and overseas. Founded in 2003 by Grey's Inn graduate Barclay Littlewood, the Company was built on a commitment to excellence, with unique guarantees and a high standard of service from day one. The team includes over 500 UK legally qualified writing experts, with many practising solicitors and barristers, and several former lecturers.\",\"sameAs\":[\"https:\/\/www.lawteacher.net\",\"https:\/\/www.facebook.com\/LawTeacherNet\",\"https:\/\/x.com\/LawTeacherNet\",\"https:\/\/gravatar.com\/lawteacherprofile\"],\"knowsAbout\":[\"Contract Law\",\"Criminal Law\",\"Constitutional and Administrative Law\",\"EU Law\",\"Tort Law\",\"Property Law\",\"Equity and Trusts\",\"Jurisprudence\",\"Company Law\",\"Commercial Law\",\"Family Law\",\"Human Rights Law\",\"Employment Law\",\"Evidence\",\"Public International Law\",\"Legal Research and Methods\",\"Dispute Resolution\",\"Business Law and Practice\",\"Civil Litigation\",\"Criminal Litigation\",\"Professional Conduct\",\"Taxation\",\"Wills and Administration of Estates\",\"Solicitors\u2019 Accounts\"],\"url\":\"https:\/\/www.lawteacher.net\/author\/lawteacher\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Attia v British Gas | LawTeacher.net","description":"C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lawteacher.net\/cases\/attia-v-british-gas.php","og_locale":"en_GB","og_type":"article","og_title":"Attia v British Gas","og_description":"C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents...","og_url":"https:\/\/www.lawteacher.net\/cases\/attia-v-british-gas.php","og_site_name":"LawTeacher.net","article_publisher":"https:\/\/www.facebook.com\/LawTeacherNet\/","article_author":"https:\/\/www.facebook.com\/LawTeacherNet","article_published_time":"-0001-11-30T00:00:00+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.lawteacher.net\/wp-content\/uploads\/2025\/07\/LT-large-logo.webp","type":"image\/webp"}],"author":"LawTeacher","twitter_card":"summary_large_image","twitter_creator":"@LawTeacherNet","twitter_site":"@LawTeacherNet","twitter_misc":{"Written by":"LawTeacher","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"ScholarlyArticle","@id":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php#article","isPartOf":{"@id":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php"},"author":{"name":"LawTeacher","@id":"https:\/\/wp.lawteacher.net\/#\/schema\/person\/b99962c073c877c4ab8ee3d2486cd56e"},"headline":"Attia v British Gas","datePublished":"-0001-11-30T00:00:00+00:00","mainEntityOfPage":{"@id":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php"},"wordCount":284,"publisher":{"@id":"https:\/\/wp.lawteacher.net\/#organization"},"keywords":["UK Law"],"articleSection":["Case Summaries"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php","url":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php","name":"Attia v British Gas | LawTeacher.net","isPartOf":{"@id":"https:\/\/wp.lawteacher.net\/#website"},"datePublished":"-0001-11-30T00:00:00+00:00","description":"C engaged British Gas (D) to install a new central heating system in her home but returned to find that her loft had caught fire. The house and its contents...","breadcrumb":{"@id":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/64.226.118.242:8001\/cases\/attia-v-british-gas.php#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp.lawteacher.net\/"},{"@type":"ListItem","position":2,"name":"Attia v British Gas"}]},{"@type":"WebSite","@id":"https:\/\/wp.lawteacher.net\/#website","url":"https:\/\/wp.lawteacher.net\/","name":"Law Teacher","description":"The Law Essay Professionals","publisher":{"@id":"https:\/\/wp.lawteacher.net\/#organization"},"alternateName":"LawTeacher.net","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp.lawteacher.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/wp.lawteacher.net\/#organization","name":"Law Teacher","alternateName":"LawTeacher.net","url":"https:\/\/wp.lawteacher.net\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/wp.lawteacher.net\/#\/schema\/logo\/image\/","url":"https:\/\/www.lawteacher.net\/wp-content\/uploads\/2025\/07\/LT-logo.jpg","contentUrl":"https:\/\/www.lawteacher.net\/wp-content\/uploads\/2025\/07\/LT-logo.jpg","width":250,"height":250,"caption":"Law Teacher"},"image":{"@id":"https:\/\/wp.lawteacher.net\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/LawTeacherNet\/","https:\/\/x.com\/LawTeacherNet","https:\/\/api.whatsapp.com\/send\/?phone=447723491966&text&type=phone_number&app_absent=0"],"description":"Law Teacher provides academic writing services for law students throughout the world.","email":"contact@lawteacher.net","telephone":"+44 115 966 7966","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"}},{"@type":"Person","@id":"https:\/\/wp.lawteacher.net\/#\/schema\/person\/b99962c073c877c4ab8ee3d2486cd56e","name":"LawTeacher","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/wp.lawteacher.net\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/4fdfab0a9ef25209f111018ecc8a983e19e57c5066a9277217a119582ccbeed3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4fdfab0a9ef25209f111018ecc8a983e19e57c5066a9277217a119582ccbeed3?s=96&d=mm&r=g","caption":"LawTeacher"},"description":"LawTeacher.net is the UK's leading provider of academic legal support, offering both writing services and an extensive collection of law study resources for students in the UK and overseas. Founded in 2003 by Grey's Inn graduate Barclay Littlewood, the Company was built on a commitment to excellence, with unique guarantees and a high standard of service from day one. The team includes over 500 UK legally qualified writing experts, with many practising solicitors and barristers, and several former lecturers.","sameAs":["https:\/\/www.lawteacher.net","https:\/\/www.facebook.com\/LawTeacherNet","https:\/\/x.com\/LawTeacherNet","https:\/\/gravatar.com\/lawteacherprofile"],"knowsAbout":["Contract Law","Criminal Law","Constitutional and Administrative Law","EU Law","Tort Law","Property Law","Equity and Trusts","Jurisprudence","Company Law","Commercial Law","Family Law","Human Rights Law","Employment Law","Evidence","Public International Law","Legal Research and Methods","Dispute Resolution","Business Law and Practice","Civil Litigation","Criminal Litigation","Professional Conduct","Taxation","Wills and Administration of Estates","Solicitors\u2019 Accounts"],"url":"https:\/\/www.lawteacher.net\/author\/lawteacher"}]}},"_links":{"self":[{"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/posts\/6214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/comments?post=6214"}],"version-history":[{"count":0,"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/posts\/6214\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/media?parent=6214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/categories?post=6214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lawteacher.net\/wp-json\/wp\/v2\/tags?post=6214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}